Personal Injury reform and legal expenses innovation

24 February 2017 – Arc Legal Assistance (Arc Legal) has welcomed the early publication of the government’s whiplash reforms and believes it will now provide the legal expenses insurance(LEI) industry with the opportunity to develop and introduce new product and service models to support customers. Richard Finan, director of Arc Legal, said: “With focus on theimportance of having the customer at the centre of any product development, we believe there will be the opportunity to introduce new servicing models for lower value claims.

A ‘one size fits all’ approach to legal expenses will not be appropriate. We look forward to working with our existing and new partners to offer the flexibility to support their customers’ and respond to the needs of different business strategies. What is clear is that legal expenses products must remain relevant and deliver value.”

“In anticipation of the reforms, we had already started with a ‘blank sheet of paper’ to model how the current and new LEI processes can respond to these key changes. We are now in a great place to be able to fully assess the opportunities based on the information provided.

“These reforms will add to the value of LEI, giving it even greater relevance and benefits to customers.”


For further information contact Alex Wise, Full Circle Communications,

Tel: 0207 265 7887 or 07710 665 615

Notes to editors

Arc Legal Assistance Limited is an established, leading provider of legal expenses insurance and assistance services in the UK and Republic of Ireland.

We are innovators within the legal expenses market, continually developing our product offerings and service delivery to provide best in market legal expenses solutions.

Our business model generates streamlined claims services and cost efficient management via strategic partnerships with a small number of high quality independent law firms.

We tailor our legal expenses insurance solutions rather than simply offering standard products. We cover a full range of litigation risk areas including motor, family, commercial, affinity, property owners, travel and leisure.   Products are distributed in partnership with insurance companies, brokers, financial institutions and affinity groups.

We have long established quality underwriting arrangements as well as acting for a number of insurers that choose to underwrite their own legal expenses insurance risk.

In addition, we offer a range of uninsured legal services based on a variety of funding methods. These include will writing, conveyancing, pre-marital agreements, divorce, tax planning, and probate services for individuals, contract drafting and employment advice for businesses and a top class 24/7 legal telephone advice service.

Arc Legal Assistance Limited is a subsidiary of AmTrust International Limited.

For more information visit –

AmTrust International Limited

AmTrust International Limited is a wholly owned subsidiary of AmTrust Financial Services, Inc. (AFSI) and has been operating in the Global Legal Expenses Market since 2007. AmTrust Financial Services, Inc.

AmTrust Financial Services, Inc. is a multinational insurance holding company headquartered in New York City, offering specialty property and casualty insurance products, including workers' compensation, commercial automobile, general liability and extended service and warranty coverage through its primary insurance subsidiaries rated “A” (Excellent) by A.M. Best.

For further information on the AmTrust Group please contact Denise Johnson, European Marketing Manager on +44 (0)115 934 8973 or visit