esure appoints Arc Legal on family legal expenses scheme

5 October 2016 – Arc Legal Assistance (Arc Legal), a leading legal expenses insurance and assistance services provider in the UK and Republic of Ireland, has been appointed to provide a comprehensive family legal expenses scheme to esure Group. The scheme will see it provide cover to over 500,000 esure and Sheilas’ Wheels home insurance customers, making it one of the largest family legal expenses provided by Arc Legal. The company replaces esure Group’s current provider after a competitive tender process.

The insurance product is supported by Arc Legal’s new online claims reporting system which has been developed specifically to improve the customer legal expenses claims journey.

Arc Legal manages the claims process being delivered by leading law firm Irwin Mitchell. Arc Legal’s business model provides claimants with access to an independent solicitor from the outset of the claims process. This ensures greater product integrity and avoids potential conflicts of interest in the assessment of coverage and prospects of success in pursuing a claim, which might exist if in-house legal expenses lawyers are used.

Richard Finan, director of Arc Legal, said:  “Our appointment by esure demonstrates our expertise in developing a responsive and relevant product for larger schemes. The efficiency of our business model focuses on reducing operational costs which supports sustainable and profitable underwriting.”

Nikki Sellers, Head of non-underwritten products at esure, said: “Having undertaken a full market review of our existing product, Arc Legal brought its market knowledge and experience to bear in developing and delivering our home insurance legal expenses offering.

“A particularly important aspect of the selection process was Arc Legal’s investment in their customer outcome reporting. This has provided clear insight on product usage and need which provides greater regulatory transparency and has played an important role in building our product.”


For further information contact:

Alex Wise, Full Circle Communications

Tel: 0207 265 7887 or 07710 665 615

Notes to editors

Arc Legal Assistance Limited is an established, leading provider of legal expenses insurance and assistance services in the UK and Republic of Ireland.

We are innovators within the legal expenses market, continually developing our product offerings and service delivery to provide best in market legal expenses solutions.

Our business model generates streamlined claims services and cost efficient management via strategic partnerships with a small number of high quality independent law firms.

We tailor our legal expenses insurance solutions rather than simply offering standard products. We cover a full range of litigation risk areas including motor, family, commercial, affinity, property owners, travel and leisure.   Products are distributed in partnership with insurance companies, brokers, financial institutions and affinity groups.

We have long established quality underwriting arrangements as well as acting for a number of insurers that choose to underwrite their own legal expenses insurance risk.

In addition, we offer a range of uninsured legal services based on a variety of funding methods. These include will writing, conveyancing, pre-marital agreements, divorce, tax planning, and probate services for individuals, contract drafting and employment advice for businesses and a top class 24/7 legal telephone advice service.

Arc Legal Assistance Limited is a subsidiary of AmTrust International Limited.

For more information visit –


esure is an efficient personal lines insurance business. Founded in 2000 by Chairman, Sir Peter Wood, Britain’s foremost insurance entrepreneur, the company is a leading provider of car and home insurance.

AmTrust International Limited

AmTrust International is a wholly owned subsidiary of AmTrust Financial Services, Inc. (AFSI) and has been operating in the Global Legal Expenses Market since 2007. AmTrust Financial Services, Inc.

AmTrust Financial Services, Inc. is a multinational insurance holding company headquartered in New York City, offering specialty property and casualty insurance products, including workers' compensation, commercial automobile, general liability and extended service and warranty coverage through its primary insurance subsidiaries rated “A” (Excellent) by A.M. Best.

For further information on the AmTrust Group please contact Denise Johnson, European Marketing Manager on +44 (0)115 934 8973 or visit